We’ve received so many supportive messages from our members. Many asking to continue paying dues in an effort to financially support us during this closure. We have been active in applying for Federal support. Phew! So much paperwork to navigate, but we’re plowing through it! If things drag on, we have a system in-place that will allow members to opt-in to pay dues, even during our closure. If necessary, this financial support will help fuel the tank as we ramp up to burst open those doors and get everyone climbing again! Please know that we are overwhelmed with your generosity and kindness during this time. We will be sure to get the word out when we get a proposed opening date. First priority is staying safe!
With the inevitable shut down for recreational facilities coming, Vertical World has decided to close the gyms effective today. We will evaluate the situation daily and make decisions for re-opening the gym based on government regulations and our desire to keep our community safe.
ALL memberships will be put on a temporary freeze with no freeze-fee until further notice. Vertical World will reach out again regarding billing prior to the gyms re-opening. Paid in full memberships will have their memberships extended to reflect the time we are closed. If you are currently enrolled in a class or camp, we will connect with you with rescheduling options when we get more information.
We want to thank you for the outpouring of understanding and support which you have shown us over the last few days. Your messages of encouragement and gratitude mean SO much during a time like this. Our community is truly unique!
We will keep you all posted. Stay healthy!